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Our Support Center is currently OPEN.

 We appreciate your questions, comments and feedback. Please use the following form to submit a request for technical support. . 

 
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 In an effort to provide you with the fastest answer to your questions our Support Team may answer your request via email. Please provide as much detail as possible and check your Spam/Junk folder for a response
 
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If you need to share documents or files with our Support Team regarding your issue, please simply reply to the confirmation email that you will receive with your attached files.
 

 

 
   

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One Team.  One Platform.  One Mission.   |   SERVING THOSE WHO SERVE JUSTICE
 

 

Support Center OPEN

Support Team Available
 
Monday - Friday 8:00 AM - 5:00 PM EST

For inquiries during normal business hours, you will receive an email response by a Support Agent.

Please be sure to check your junk or clutter folder in your mail app for a response from us.
 
If you do not feel your inquiry was answered, please “Reply All” to the email and we will contact you to further assist..

All inquiries are handled in the order in which they are received.

During high inquiry volume times, it may take our team a few extra minutes to reach you.
 

 

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In order to begin a Live Help session you must first be speaking by phone with one of our Support Agents.

If you are already connected with a Support Agent by phone, you may enter your PIN code and click the button below to start your Live Help session.
 
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