Support Center

Back    |    Home

Submit a New Support Request

You have reached our Support Center after normal business hours.
Between the hours of midnight and 8:00 AM EST, we will be happy to take your support request and have a Support Agent contact you first thing on the next business day. Otherwise, our on-call agent will attempt to reach you as soon as they are able.

All fields are required.

Request Type:
Special Issue?
System Down?
 In an effort to provide you with the fastest answer to your questions our Support Team may answer your request via email. Please provide as much detail as possible and check your Spam/Junk folder for a response
Confirm Code:    21929
Enter Code:
Sending Files
On the next page you will be asked to review and confirm your request.

If you need to share documents or files with our Support Team regarding your issue, please simply reply to the confirmation email that you will receive with your attached files.


Back    |    Home


After Hours Support

Support Team on Call

Our agents are currently on-call to help you.

If you should need help outside of our normal business hours, our team is available for after-hours support during the following times:

All Systems Issues:
Monday - Friday: 5 pm to 10 pm
Saturday and Sunday: 8 am to 10 pm

NCIC/Azure Server Issues 24/7

Any requests made outside of our normal business hours and outside of our after-hours support times will be handled on the next business day.

Products & Services PDFs

Systems Hardware Recommendations



Copyright 2020 Courtware Solutions,Inc.,  All Rights Reserved.